International Trade Business Affairs Back Office

Back-office services for trade business affairs that leverage our extensive know-how

We’re SGL.

Depending on the opposite party country and the commercial product handled, trade transactions involve a wide variety of necessary documents, customs clearance procedures and transport precautions. Moreover, since a large number of parties, overseas and otherwise, are involved, various risks are present for shippers in the long process from contract signing to delivery and finally to payment collection.

At SGL, we have a business track record in a wide range of commercial products and regions centered on the business of the Sumitomo Corporation Group. We offer assistance to shipper companies with their smooth trade dealings by providing back-office services for trade business affairs that take advantage of our extensive know-how regarding import and export-related laws and regulations, letter of credit transactions, ship chartering and more.

Trade Transaction Flow

Import and export transactions generally involve various procedures in the course of the process described below. There are also a number of precautions depending on the country and commercial product involved.
Acting as customers’ logistics manager, SGL can make consistent arrangements on their behalf. Consult with us regarding trilateral dealings and domestic transactions as well.
Moreover, we are also capable of going beyond trade business affairs to make proposals paired with our international logistics services.

Go here for exports
Go here for imports

In cases of exports

In cases of imports

Advantages from outsourcing trade business affairs

Reduction of workload

Due to these operations being highly specialized and complex in nature, taking advantage of external professional skills and experience makes it possible to reduce the workload.
Moreover, by outsourcing trade practice operations, which are prone to becoming individualized, it is possible to prevent the concentration of work on specific personnel.

Focus on core business

Outsourcing eliminates the need to secure personnel familiar with trade business affairs or provide in-house training. Internal resources can be concentrated on core business activities such as product development and customer handling.

Optimization of work processes

Outsourcing makes it possible to promote business optimization largely through an overhead review the entire trade transaction process from new business negotiations and order placement and receipts contracts to delivery and payment collection.
SGL provides support with proposals utilizing IT that also include efficiency improvements through the in-house development of RPA (Robotic Process Automation) and the like.

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